Refund Policy

We want you to be confident in your purchase. Here’s how refunds work at Ashoklabs.

Eligibility

We handle refunds case by case. Here’s what we look at:

• You requested a refund within 7 days of purchase and have not completed more than 20% of the course content.
• The course content is materially different from what was described at the time of purchase.
• You experienced a verified technical issue that prevented access to the content and was not resolved within a reasonable time.

Non-Refundable Cases

Refunds will not be issued in the following situations:

• You have completed more than 20% of the course.
• More than 7 days have passed since the date of purchase.
• The request is based on a change of mind after significant content consumption.
• Discount or promotional purchases, unless there is a verified technical issue.

How to Request a Refund

Email us at [email protected] with:

1. Your full name and email used at purchase
2. Order ID or payment reference
3. Reason for the refund request

We aim to respond within 2–3 business days. Approved refunds are processed back to the original payment method within 5–7 business days.